26/11/2025– Jurisdiction Ontario
Part 92 published on 01/12/2025
Requested insurance denial letter (and related reports) were not part of Corporation’s records
The owner requested an insurance denial letter (and related reports) in connection with a water escape incident, which the owner alleged had caused damage to her unit.
The Tribunal found that the corporation had a reasonable excuse for not providing the requested record, as the record did not exist and the corporation could not produce documents outside its custody or control.
Borg v. Middlesex Condominium Corporation No. 173, 2025 ONCAT 189